FAQ Articles For Website Questions

Is there an Android or Apple mobile app available?

Created February 17, 2021 - 36,808 Views

No, unfortunately there is not. I don't have the resources to develop a mobile app at this time. However, the site has been designed to work very well on all mobile devices using a web browser. You can even make a shortcut on your phones' home screen: in iOS, open up the site using Safari and click ...read more

How does Undebt.it protect my information?

Created February 17, 2021 - 16,390 Views

Security is a major concern whenever you are dealing with any type of personal information. Your password is never stored or transferred in plain text in any fashion; it gets encrypted using AES-256 before getting stored. I cannot see what your password is or what it was. When you go to the login pa...read more

Is Undebt.it really free to use?

Created February 17, 2020 - 14,741 Views

Yes, this site will remain free as long as people want to use it. There really is no catch, I like helping people get out of debt! There is a premium account option you can check out if you want, but you get plenty of features with the basic (free) version. You can visit the support the site page ...read more

Do I need an account to use the site?

Created February 17, 2020 - 12,997 Views

No, you don't need an account to use the site. Check out the Debt Snowball Calculator page to get a payment plan without signing up for anything. There's also a demo account setup so you can take a test drive before signing up....read more

How can I delete or reset my account?

Created February 17, 2021 - 12,069 Views

Go to the My Account page and you'll see a section where you can delete or reset your account. Deleting your account clears all of your information, while resetting your account just deletes the transactions and history. After confirming you want the account deleted, all of your info will be immedia...read more

How much does Undebt.it cost?

Created December 12, 2023 - 3,574 Views

Undebt.it is FREE to use. There is no limit to how long you can use Undebt.it or how many debts you are keeping track of. I built this site to help myself and others get out of debt so I want to keep it free. Also, unlike some other debt management sites, I don't track, sell or monetize your data. ...read more

Can I share an account with my partner?

Created December 12, 2023 - 2,065 Views

You would have to use the same login (e-mail address). User accounts are setup based on a single e-mail address so it's not possible for multiple user accounts to share the same set of data.

How do I remove the pop-up ads?

Created December 12, 2023 - 1,649 Views

You can remove the ads on the main site by upgrading to an Undebt.it+ premium account. The ads are what helps keep the site free to use for basic use. You're also welcome to install a pop-up ad blocker for your browser if you wish.