FAQ Articles For Website Questions

Is there an Android or Apple mobile app available?

Created February 17, 2021 - 30,713 Views

No, unfortunately there is not. I don't have the resources to develop a mobile app at this time. However, the site has been designed to work very well on all mobile devices using a web browser. You can even make a shortcut on your phones' home screen: in iOS, open up the site using Safari and click ...read more

How does Undebt.it protect my information?

Created February 17, 2021 - 14,584 Views

Security is a major concern whenever you are dealing with any type of personal information. Your password is never stored or transferred in plain text in any fashion; it gets encrypted using AES-256 before getting stored. I cannot see what your password is or what it was. When you go to the login pa...read more

Is Undebt.it really free to use?

Created February 17, 2020 - 12,639 Views

Yes, this site will remain free as long as people want to use it. There really is no catch, I like helping people get out of debt! There is a premium account option you can check out if you want, but you get plenty of features with the basic (free) version. You can visit the support the site page ...read more

Do I need an account to use the site?

Created February 17, 2020 - 11,231 Views

No, you don't need an account to use the site. Check out the Debt Snowball Calculator page to get a payment plan without signing up for anything. There's also a demo account setup so you can take a test drive before signing up....read more

How can I delete or reset my account?

Created February 17, 2021 - 9,964 Views

Go to the My Account page and you'll see a section where you can delete or reset your account. Deleting your account clears all of your information, while resetting your account just deletes the transactions and history. After confirming you want the account deleted, all of your info will be immedia...read more