Knowledge Base Articles For Basic Site Functions

I have a student loan that's not due for another six months.

Created February 17, 2021 | 175 Views

Undebt.it supports deferred due dates, so just add it in like any other debt account and choose the actual due date. Check out the Debt Snowball Table and you'll notice that there won't be any payments due on your student loan until the month when the payments are scheduled to kick in. One thing to ...read more

Is it possible to leave out a debt account from the payment plan without deleting it?

Created February 17, 2021 | 87 Views

Yes. Go to the Debt Details page for the debt account and uncheck the box labeled Include in payoff plan?. When you go to the Debt List page, you'll notice that the account will be labeled excluded. You can also go to the Account List page and click on the button in the Status column....read more

How do I add more debt accounts?

Created February 17, 2021 | 84 Views

Go to the Debt List page. This page shows a list of all of your debt accounts and there is a form at the bottom for adding new accounts. Click on the name of the account in the list to get to the Debt Details page of the account. There is also a link to add new accounts on the left sidebar in the My...read more

How do I remove a debt account?

Created February 17, 2021 | 82 Views

Go to the Debt Details page for the account (click on the account name on the Account List page). There is a "Delete Account" button at the bottom of the page.

I have added my accounts, but the amounts it's wanting me to pay are very high.

Created February 17, 2021 | 79 Views

It sounds like you either have your monthly budget set too high *or* you are joining mid way through a billing cycle and you have already paid some of your debt accounts for the month. Undebt.it will try and use all of your budget each month to pay down debt and if you have just created an account, ...read more

What's the difference between the "balance" and "highest balance" on the debt details page?

Created February 17, 2021 | 79 Views

The "balance" field refers to your current statement balance. The "high balance" can be your current balance too if you're just getting started. It can also be used to track existing payoff progress before signing up on the site. For example, let's say you have a credit card with a current balance o...read more

How do I add a new debt account?

Created February 17, 2021 | 79 Views

Go to My Debts > Debt List and scroll down to the bottom to the "Add New Debt Account" section. You can setup as many debt accounts as you like.

What exactly does "billing month" refer to?

Created February 17, 2021 | 78 Views

You'll see the term "billing month" on the debt details page. It refers to the month in which the payment is due. It's possible that a payment is made at the end of the month, but the account's due date is in the following month. For example, if you have a debt that's due on June 6, the billing mont...read more

How do I change the debt payoff method?

Created February 17, 2021 | 77 Views

You can change the payoff debt method in two different places. When you choose a new plan, everything is updated automatically for you and you can change it back any time you like. The first location you can find it is on the "my account" page. The other place is on the "debt snowball table" p...read more

I signed up for an account and added my debt info. What now?

Created February 17, 2021 | 77 Views

The two places you'll be spending the most time are the Dashboard and the Snowball Table page. The Dashboard is where you can keep track of your current accounts and record payments. The Snowball Table page shows you your entire payment plan from start to finish; it's like what you see on the Debt S...read more